Pull Marketing Blog

HubSpot Services Network Brings Hope to Inbound Marketers

  

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This is a letter of gratitude to the HubSpot Services Network for their continued commitment to ensure inbound marketers and their customers can (and will) be successful by taking advantage of the multitude of service offerings through this important program. 

PullnotPush is not only a HubSpot customer, but is also a proud HubSpot Partner who has benefited greatly from the HubSpot Services Network which has resulted in

• Job creation - we are now up to four team members
• A reduction in customer churn - for HubSpot and PullnotPush
• Sharing of best practices amongst HubSpot Partners
• A shining beacon of light in a struggling economy
• Sustainability

Years ago, I remember reading the novel, Zen and the Art of Motorcycle Maintenance and the author spent a vast amount of time trying to determine what exactly was meant by the term Quality (with a capital Q).

It's way beyond the scope of this blog post to go into it, but for all you deep thinkers out there, what determines whether something is of high or low Quality? If something is of a certain Quality, what does that really mean?

Ok, come back now. But within the context of the HubSpot Services Network,  I choose to view the Customer Happiness Index (CHI) score to be synonymous with the word Quality.

HubSpot created this transparant scoring system to remove the guesswork for potential customers of HubSpot Partners. It's based on relevant metrics that determine whether or not the Partner is doing a good job for their clients. It's simply a numerical score from 1-100 (100 being best).  

Scoring a 93, PullnotPush has been most fortunate to have gained many new clients and we are extremely grateful for the opportunity as a small marketing agency to continue to serve and help HubSpot clients manifest the promises of inbound marketing. Thank you HubSpot Services!